PAYMENT

All prices and charges on this Website are in Canadian Dollars and, unless otherwise stated, exclude VAT and any other applicable taxes. Delivery charges and taxes (for Canadian billing addresses) will apply, and these will be displayed in the order process. Payment for Goods ordered online must be made through our Website using Visa, Visa Electron, MasterCard, Maestro, Discover, JCB, American Express, Diners, PayPal – You must first be registered for Online Banking.

Security

We encrypt your payment card details using industry-standard SSL technology to ensure they are kept completely safe and secure.
As part of our policy to protect against the fraudulent use of credit/debit cards, we conduct security checks on all orders received. These checks can take various forms and may involve contacting you by telephone before we process your order. We also work with credit rating and fraud prevention companies and we may share details of your order with them for the sole purpose of detecting and preventing fraudulent use of cards.

Payment Problems

If your credit/debit card rejected by our online payment processing systems, please double-check that all of the details you entered were correct. If you are sure you are using a valid card, please try again with the same credit/debit card or place the order again using a different credit/debit card. If the problem persists, please contact your credit/debit card provider.
Your name and billing address details must match the cardholder address details held by your card issuer.
If for any reason, there is a problem with collecting payment from your credit/debit card after we have confirmed receipt of your order, we will not be obliged to despatch your order.