Terms and Conditions 2017-05-12T13:34:07+00:00

TERMS & CONDITIONS

Welcome to www.kidschiccstore.com Terms and Conditions (the “Conditions”) apply to www.kidschiccstore.com (the “Website”), which is operated by Chicc a company registered in Canada. For these Conditions, “you” shall be the person accessing the Website and “we” or “us” refers to Chicc. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools, which are added to, the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express wrote permission by us.

The headings used in this Agreement are included for convenience only and will not limit or otherwise affect these Terms.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS OR SERVICE

The products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or any errors in the Service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household or order. These restrictions may include orders placed by or under the same customer account, the same credit card, and orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.

CONDITIONS OF SALE

The following terms and conditions will apply between you and Chicc, when you purchase a product/s (“Product/s”) from us. Please read these Conditions of Sale in conjunction with the Conditions of Use.

PRODUCT DESCRIPTION AND COLOR

We have made every effort to display the colors of our Products as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot accept responsibility for any variation in color caused by the browser software or computer system used by you. All descriptions, photographs, specifications or illustrations contained on kidschiccstore.com website are issued or published for the sole purpose of giving an approximate idea of the products described on the website and will not form part of the contract with you and no warranty or guarantee shall be expressed or implied in the contract with you in this regard.

All sizes and measurements are approximate; however, we do make every effort to ensure they are as accurate as possible. Please refer to the size guide for clarification. Every effort has been made to ensure that all details, descriptions, and prices of Products are correct at the time when the relevant information was entered onto the system.

Prices are subject to change without notice. Prices are inclusive of GST/PST (where applicable).

PRICING & PAYMENT

Your contract for purchases made through lwww.kidschiccstore.com is with Chicc.

Prices quoted are exclusive of postage and packing, which will be charged at the rates specified in the delivery section. Payments can be made using American Express, Visa®, MasterCard®  and Discover® Visa Debit, MasterCard®, Debit MasterCard and Discover, Interac, Pay Pal.

ACCEPTANCE OF YOUR ORDERS

Once you have checked out and your order has been confirmed you will not be able to make any changes to your order, so please make sure that everything is correct before clicking the confirm button.

We must receive payment of the full total price for the Products that you order before your order can be accepted. Once payment has been received by us, we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order.

We reserve the right to refuse an order or cancel a contract. Non-acceptance of an order or cancellation of a contract may, for example, result from one of the following:

  • The Product ordered being temporarily or permanently out of stock
  • Our inability to obtain authorization for payment
  • The identification of an error within the Product information, including price or promotion

If there are any problems with your order, we shall contact you. If we do refuse an order or cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your debit/credit card as soon as possible but in any event within 14 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

If we accept an order from you for a Product, which is then reduced in the sale before you receive it, please contact us. We will tell you whether or not the Product has been dispatched and the following provisions shall apply:

  • If the Product has not been dispatched, we will refund to you the difference between the price you paid and the then current sale price, subject to our right to cancel set out above.

If the Product has been dispatched, then when you receive the Product, you should return it by the returns policy below requesting a refund and then re-order the Product at the sale price.

SPECIAL OFFERS AND DISCOUNT CODES

Only one special offer/discount code or free delivery offer may be used per order unless stated otherwise and such codes are valid for one transaction only. Special offers/discount codes cannot be used in conjunction with any other discount, offer or voucher. Special offers/discount codes are not transferable and should not be distributed to the wider public; they should not be sold on auction sites for profit or reproduced on any website. No cash or any other alternative can be given. Special offers/discount codes apply to lacoquetakids.com only, unless otherwise stated. Special offers/discount codes exclude any charge for home delivery. We reserve the right to remove or amend conditions of special offers/discount codes as necessary; this does not affect your statutory rights as the consumer. Special offers/discount codes for free delivery, apply to the standard Canada delivery service. If you are an international customer and have a special offers/discount codes for free delivery, please email hello@kidschiccstore.com to redeem. Special offers/discount codes are not valid for purchases made from a Chicc sale or archived sale items.

SHIPPING AND DELIVERY

Processing Orders:

Orders placed Monday – Friday before noon (12 PM) MDT

(excluding holidays) will ship within 2-3 business days pending availability and credit verification.

All orders placed after noon (12 PM) MDT will begin processing on the next business day.

We will notify you on the day your order

We are not responsible for any delays in shipping including local delivery errors or international customs issues.

Modifying Orders:

Once an order is placed, it can be modified. However, you can exchange any portion of your purchase. Please review our return policy for further guidance.

Out of Stock Items:

We make every effort to maintain a current inventory of items online. Occasionally, however, items listed may be out of stock. If an item you requested is out of stock, we will notify you via email or phone and promptly update your order.

All international orders are shipped DDU [Delivery Duty Unpaid]. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. We are unable to advise the amount this may be as these cost vary from country to country.

ATTEMPTED DELIVERIES

All deliveries require a signature. If you are not available to receive the Canada Post parcel or relevant delivery company will automatically redeliver on the next working day. If delivery is attempted and a delivery card is left and you fail to claim the parcel from the local depot or post office, we cannot refund you until the products have been returned to us. However, if you would still like the products delivered, we will re-dispatch the parcel once it has been returned to us, but there will be a charge for re-posting.

LOST PARCELS

Every item sold through kidschiccstore.com is thoroughly checked for faults before it is sent to our customer, however, if the product is damaged from your order on receipt, we must be informed as soon as possible.

We always strive to provide the best service we can, but sometimes we can make mistakes. Please feel free to contact us on

order@kidschiccstore.com and inform us of any damaged, faulty from your order.

If you report the problem to us under this Condition, our only obligation will be either:

To replace any Products that are damaged or defective; or

To refund to you the amount paid by you for the Products in question.

We will not be liable to you for any indirect or consequential loss, damage or expenses howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the Products in question in accordance with these Conditions.

MISSING OR DAMAGED PRODUCTS

Every item sold through lacoquetakids.com is thoroughly checked for faults before it is sent to our customer, however, if the product is damaged or items are missing from your order on receipt, we must be informed as soon as possible.

We always strive to provide the best service we can, but sometimes we can make mistakes. Please feel free to contact us on hello @kidschiccstore.com and inform us of any damaged, faulty or missing products from your order.

If you report the problem to us under this Condition, our only obligation will be either:

To replace any Products that are damaged or defective; or

To refund to you the amount paid by you for the Products in question.

We will not be liable to you for any indirect or consequential loss, damage or expenses howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the Products in question in accordance with these Conditions.

RETURNS/EXCHANGE POLICY

If you wish to return/exchange a size an order, you must sign into your account go to my orders and fill up a return form.

When we receive your return request, we will email you a Return Authorization Number. Please do not return your item(s) without a Return Authorization Number. We WILL NOT ACCEPT any returns without a return authorization number. Please clearly explain why you would like to return your item(s) and if an item is faulty, please provide us with full details & images where necessary. Please return your item with your invoice and ensure that the item is posted back in appropriate packaging to ensure the items do not get damaged in transit. We strongly advise that you use a signed for postal service to return the item as we are not able to refund for any orders which get lost in the post and that you keep your proof of posting certificate until we confirm that we have received the item.

Once the item has been approved for return and refund, we will credit the original purchaser’s debit/credit card for the sum paid minus postage costs. All refunds and exchanges for goods purchased via our website or by telephone must ONLY be made by post. Please send all returns to

ADDRESS:

#168

2057 -111 Street

Edmonton, AB T6J 4V9

Canada

The purchased item must be returned and postmarked within 10 days after the issuance of the Return Authorization Number. All full priced products must be in new, unworn and unused condition with original garment tags still attached. All shoes must be tried on a carpeted surface until you are certain you are keeping them. Chicc will not accept returns of non-faulty products that have been worn, used and garment tags removed without the receipt attached to it. In such cases, the customer will be informed, and the item(s) will be returned to the customer. If you are returning shoes, toys that were shipped to you in the box, these shoes, toys must be returned in the same box. Shoes, toys returned without a box will not be accepted for refund. We do not accept the items that smell of food, tobacco smoke, or other odors. Used or damaged merchandise will not be refunded.

We are unable to offer a refund on unwanted goods purchased at discounted prices. Please note, all of our footwear is made in finest quality leather and although they are designed to be worn, and loved the surface will scratch or mark if scuffed by the wearer. Chicc cannot take responsibility for any scratches or marks made once they have been worn.

EXCHANGES

If you would like an exchange for a different size, please return your original merchandise along with the Merchandise Return Form and place a new order. You do not have to wait for us to receive the original item(s) before placing a new order.

Exchanges are subject to availability.

Please Note: that exchanges cannot be processed online. If you would like to exchange an item, you have to return the original item and place a new order separately.

Please Note: ALL underwear, tights and socks are non-refundable and not- exchangeable due to hygiene reasons.

Postage costs will not apply for exchanges.

FOR INTERNATIONAL CUSTOMERS

International customers returning items back to Canada, please make sure that you properly complete customs declaration form to avoid any wrong customs fees & duties. On the customs declaration form please indicate “CANADIAN GOODS RETURNING FOR REFUND OR EXCHANGE” and mark the parcel “RETURNED GOODS”. Please also attach original invoice to the outside of the packaging. (You can put an invoice in the envelope and attach the envelope to the outside of the packaging or use the postal carrier’s plastic bag for customs documentation and shipping manifests). Failing to complete customs declaration properly may result in wrong customs fees and duties being assessed on the parcel. If customs declaration form was not completed properly and wrong customs fees and duties were assessed, we will be deducting those fees from your refund to get the parcel from the post office and process your return.

THIRD- PARTY LINKS

Certain content, products, and services available via our Service may include materials from third-party.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

Any and all comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to Chicc on or through this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively “comments”) shall be and remain Chicc

Corp. property. Such disclosure, submission or offer of any comments shall constitute an assignment to Chicc of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments. Thus, Chicc will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any comments. Chicc shall be under no obligation: (1) to maintain any comments in confidence; (2) to pay to user any compensation for any comments; or (3) to respond to any user comments. You agree that no comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES

In addition to other prohibitions as set forth in Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

In addition to other prohibitions as set forth in Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

INDEMNIFICATION

In addition to other prohibitions as set forth in Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this Agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

LEGAL CONDITIONS OF USE

While Chicc takes reasonable steps to ensure a reliable service we do not guarantee that your use of this website will be uninterrupted and/or error free.

We are not responsible for your use of other websites accessed via links from our website. We do not control such links nor do we endorse them.

The website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions on or through it.

All rights including copyright and database rights contained in this website are owned by Chicc and/or our licensors. Except as permitted by law, you may not distribute, adapt, translate, modify, merge or make available our website content to any person, or use it for commercial purposes. You may not use our website content to create a database (electronic otherwise). All other rights are reserved.

We reserve the right to:

Modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and/or

Change the Conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the website.

If you require any further information please email us at hello@kidschiccstore.com

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